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Tradingeye Review

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Basic Information

Company name
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Tradingeye
Product name
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Tradingeye
Version
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5.04
Sample customer sites
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http://www.spiritshed.co.uk/
http://www.gearforgirls.co.uk/
Price
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$US299
Average review score
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1.5 star ratingAverage: 1.5
(8)
User reviews
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Reviewed by: Gary
"my web design company are at the moment moving me to another cart because this trading eye cart keeps being hacked and the SEO from this cart is bloody crap if you want to be lost in cyber space get hacked all the time then this cart is for you "

Review date: April, 2014   Version reviewed: 5.04

Reviewed by: Julian Hogarth
"Since Tradingeye has been taken over, I have been using their ecommerce platform for my online tackle shop, I cant believe the support I received from them, my ticket was answered in under 10 minutes, Great Work guys keep up the good work and support times. But the best thing I can ask any question I like and they help me the best they can. Thanks Guys!"

Review date: April, 2012   Version reviewed: 5.04

Reviewed by: Molly
"I recommended this to a client years ago and implemented it. What a mistake!! Any real help costs ££££ and free support might as well be non existent. Look at their site and find the promised forums if you need to find out for yourself."

Review date: January, 2012   Version reviewed: 5.04

Reviewed by: dave
"the worst quality customer server i have ever experienced, takes nearly 2 weeks for support to get their backsides into gear. Hacked a few times, very unreliable host. A generally aweful product. Keep well away."

Review date: September, 2011   Version reviewed: 5.04

Reviewed by: Jerry
"Although the system seems good there are restrictions that are impossible to get round and do not expect any kind of after sales service!"

Review date: July, 2011   Version reviewed: 5.04

Reviewed by: Geoff Rogers
"Currenty undergoing serious security issues so our site has been hacked several times in the last week. Support is poor and unhelpful and the previously good community forum has been replaced by a heavily moderated company blog. Expensive, badly coded and with very poor support. I would give this no stars if there was the option. Avoid"

Review date: July, 2011   Version reviewed: 5.04

Reviewed by: Kate
"Really poor. Very restrictive from a retailer's point of view. Many straightforward features are unavailable. It takes hours if not days to change product categories and pricing. Exports to Google incorrectly. Support is appalling. Very importantly, it really struggles with PCI DSS compliance. Only positive point is that it seems to be good at SEO, but really, it's best avoided."

Review date: May, 2011   Version reviewed: 5.04

Reviewed by: Amy
"The support service is terrible beware. If you require and mods or support prepare to wait and wait and wait because they don't reply."

Review date: April, 2011   Version reviewed: 5.04

Add Your Own Review
Ecommerce Spot Comments WCAG AAA accessibility support, with XHTML/CSS support. A comprehensive range of features including marketing tools and support for a wide range of UK payment systems makes this a cart to consider, especially for those in the UK market.

Technology

Supported operating systems
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Windows, Linux, Unix
Language
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PHP
Database
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MySQL
Source code
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Yes
Reseller discounts
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Yes

Features

Product limit
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No
Category limit
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No
Multi-language
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Yes
Gift certificates
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Yes
Loyalty program
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Yes
Email merchant on order
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Yes
Affiliates program
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No
Site search
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Yes
Search optimization tools
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Yes
Product reviews
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Yes
Newsletters
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Yes
Discount coupons
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Yes
Customer registrations
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Yes
Wish list
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Yes

Shipping

Shipping price range
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Yes
Shipping weight range
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Yes
UPS lookup
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No
USPS lookup
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No
Fedex lookup
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No
Canada Post lookup
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No

Tax & Payment

Tax by state
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Yes
Tax by country
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Yes
PayPal
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Yes
Authorize.Net
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Yes
Verisign
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Yes
Worldpay
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Yes
Secure Trading
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Yes
Others
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Yes
Non credit card options
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Yes

Support

Customer forums
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Yes
Free support
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Yes
Paid support
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Yes

Reports

Sales reports
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Yes
Search reports
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Yes
Low stock reports
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Yes
Inventory reports
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Yes

 

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Last updated: 23 Jun 2014

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