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Shopping Cart Details

GoECart Review

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Basic Information

Company name
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MachroTech, LLC.
Product name
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GoECart
Version
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Professional Edition
Sample customer sites
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http://www.pblogostore.com/
http://www.uscfsales.com/
Price
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$US4999
Average review score
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2 star ratingAverage: 2
(10)
User reviews
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Reviewed by: Mitch
"Stay away from this cart – I was told it was a “middle market solution” but it ended up being a step down from our outdated Miva Merchant 4.24 cart. There’s some nice features but the draw backs & bugs suck any positive thoughts out of your brain. $6,000 for migration - every listing was wrong and they told me it was our fault - all we did was give them access to our old site. took 120 days to deply not 30 as promised They didn't tell me BEFORE we moved this "middle market solution" only offered 3 categories per item. They deployed a "patch" to allow 8 but all the categories over 3 per product were abandoned on the migration so we had to do more than 4000 categorizations by hand. The enterprise search won’t produce the look and feel of the rest of the website and unlike SLI & SearchSpring – no on-the-fly-database is built to enhance SEO It can’t dynamically calculate package weights over 70 pounds . The Enterprise discount engine doesn't report discount totals. Abandonment cart transactional emails although a nice feature give no conversion reporting. Deployment day they spelled the domain wrong in all the categories I can keep going but I just sent them the link to Billy the Exterminator "

Review date: December, 2015   Version reviewed: Plan III

Reviewed by: Susan
"I've had a bad experience with this company. They are extremely pricey and their software appears to be quite outdated. They refer customers to knowledgebase articles whenevever I've had a problem. I felt abandoned after signing the contract as their staff would not respond to me via email or phone. I signed a one year contract and wish I had a way out of it."

Review date: November, 2015   Version reviewed: Plan III

Reviewed by: Susan
"Stay away from this mess. Old code and I would say it's outsourced to India. They LIE LIE LIE and never deliver. Oh, they ignore you if they aren't lying to you. It looks and acts like it's from the early 90's. Go somewhere else and don't even both considering this."

Review date: November, 2015   Version reviewed: Plan III

Reviewed by: John
"I have been using GoECart for nearly a year. This is my third ecommerce platfom in the last 8 years, so when I chose GoECart, I did my due diligence. I did not want to go through ecommerce platform migration again anytime soon. GoECart Key Strengths: Excellent Front-End Customer Shopping Experience Sales and Marketing Tools Robust Order Management (Pick, Pack and Ship) Easy to use CMS SEO Friendly Excellent Customer and Tech Support Areas of Improvement: GoECart is not for the most price sensitive folks They will do any customizations you request but it's their team who would do this, which makes sense since GoECart is a hosted SaaS Ecommerce Platform. Better multi-language support"

Review date: August, 2015   Version reviewed: Plan III

Reviewed by: Charles
"Sporting goods is a heavily targeted market; the question we asked is how do we stand out from the hundreds of sporting goods sites? The answer was Goecart, we wanted our customers to be able to find our products quickly and check out with ease. Goecart offers guided navigation that allows the customer to narrow down what they are looking for from; price, color, or size and quickly get results. Along with their one page checkout everything is an easy process for our customers. With alerts that let us know when our inventory is running low, we have greatly reduced sales losses due to out of stock items. Goecart’s service has been first class! "

Review date: November, 2011   Version reviewed: Professional Edition

Reviewed by: Graham
"I administrate online commerce for a handful of small business clients. Having experience with over 15 cart systems GoEcart is absolutely THE WORST on so many levels. I have administrated a GoEcart site for 3 years now - and I have finally convinced my client to dump them for a modern cart. PROBLEMS: 1) The administration. This is a closed source cart, so your options are very minimal when it comes to design and funcationality. This intentional minimization of capabilities forces you to pay way too much for the sub-par modules they offer. You can't even embed facebook or twitter links on this cart without paying extra on top of your already WAY TO EXPENSIVE yearly fee. 2) The Staff here are a joke. Over the past three years I have requested many changes and updates. Each time they charge way over the market value. They also take way longer then their deadlines, and will actually ignore your support requests. I spent over 5 weeks, asking them to change a single DIV tag to a fixed percent. They still haven't done it, I stopped asking. If this cart was open source it would take me less then 1 minute to do that. Don't buy into this cart and it's gimmicks. The whole business is mounted on the idea that you know nothing about the web - then they lock you into a system where you need to keep shelling out way too much money for what others offer for far less or even free. Save yourself a nightmare and STAY AWAY!!! THIS CART IS EVIL! "

Review date: March, 2011   Version reviewed: Professional Edition

Reviewed by: Orville
"Would use again! This cart is absolutely fabulous, and I would recommend it to anyone using the internet. Excellent service, excellent product, excellent excellent! Five Stars!"

Review date: August, 2009   Version reviewed: Plan III

Reviewed by: Paula
"This is the worst ecommerce solution that you will ever find. Seven year old bad code, patched up, doomed to fail. I spent a small fortune & lost my job due to this bad excuse for a company. Now there are only three Indians left working out of a shoe closet. NO SUPPORT at all. Cart crashes on a regular basis. 666.666 uptime!!! DO NOT EVEN THINK OF THIS MESS!!! -10 stars."

Review date: July, 2007

Reviewed by: Jimmy
"I signed up for an annual GoECart plan. The guy on the phone said this included a 30-day trial. After 30 days, I found the cart sucks! Customizing the look and feel is terrible. Look at the other sites using the cart. I called back to get a refund and the call was routed to India. The guy said I cannot give you a refund. I said let me talk to your boss. He wouldn't give me a refund either. I called my CC company and they gave me the money right away and opened a dispute. They ended up getting a chargeback. Stay away!"

Review date: January, 2007

Reviewed by: Harold
"Goecart is a poor excuse for a shopping cart. They make claims that are big lies. Total lies and charge outrageous fees for a simple shopping cart that you can get from storefront or volusion. They charged me to make changes to "their cart" and just forgot about me for months and months. They still did not do the work & the cart has so many bugs that they make you pay to fix. Stay away from this one."

Review date: January, 2007

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Ecommerce Spot Comments Read more about GoECart's attempts to remove these poor reviews by intimidation techniques.

Technology

Supported operating systems
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Windows
Language
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ASP.NET
Database
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SQL Server
Source code
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No
Reseller discounts
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No

Features

Product limit
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No
Category limit
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No
Multi-language
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No
Gift certificates
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Yes
Loyalty program
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Yes
Email merchant on order
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Yes
Affiliates program
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Yes
Site search
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Yes
Search optimization tools
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Yes
Product reviews
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Yes
Newsletters
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Yes
Discount coupons
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Yes
Customer registrations
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Yes
Wish list
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Yes

Shipping

Shipping price range
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Yes
Shipping weight range
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Yes
UPS lookup
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Yes
USPS lookup
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Yes
Fedex lookup
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Yes
Canada Post lookup
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Yes

Tax & Payment

Tax by state
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Yes
Tax by country
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Yes
PayPal
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Yes
Authorize.Net
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Yes
Verisign
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Yes
Worldpay
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No
Secure Trading
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No
Others
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Yes
Non credit card options
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Yes

Support

Customer forums
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No
Free support
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Yes
Paid support
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No

Reports

Sales reports
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Yes
Search reports
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Yes
Low stock reports
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Yes
Inventory reports
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Yes

 

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Last updated: 27 Jan 2012

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