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AbleCommerce (ASP.NET) Review

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Basic Information

Company name
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Able Solutions Corporation
Product name
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AbleCommerce (ASP.NET)
Version
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5.5
Sample customer sites
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http://www.gomotorsports.com/
http://www.cablesforless.com/
http://www.ozlighting.com.au/
Price
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$US995
Average review score
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3 star ratingAverage: 3
(7)
User reviews
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Reviewed by: Stuart
"This cart gives you the basics for running an e-commerce website, including excellent shipping integration and logical (though not particularly intuitive) product pages. Ours is integrated with our Brick-and-Mortar store inventory so that inventory is always current, but this took a lot of cobbling together with 3rd party software. No fault there. The big fail, and this is a BIG FAIL, is that there is virtually no reporting capability. Need to know which customers bought a given product so you can email them? Sorry! Need a quick readout about sales in certain product categories, or discount coupon response or, well, just about anything else? Sorry! Able Commerce does not give you the analytical tools to run a business, nor an easy way to export the information you do manage to pull out of it. I suppose you can buy an add-on reporting module, but none of the ones I've seen are very robust. You'll pay several hundred dollars for very limited capabilities, or you'll hire someone expensive to program an interface that's actually useful. So, if targeted marketing and good analysis are important to you, prepare to shell out hundreds of dollars more or keep looking for another shopping cart."

Review date: December, 2013   Version reviewed: 5.5

Reviewed by: Oliver
"I had some advanced problems with Able Commerce. I took over a site using ablecommerce and had to get their support to do the move from the existing hosting company - I chose this option because of lack of experience with the software. I moved to host recommended by their support, but my site didn't work 100% because the host was inadequate. I had paid for support from able commerce and then when they messed up, wouldn't fix it and now even worse they won't get in touch at all. They closed the tickets and guess what I need to pay to get them to continue. I am in the UK and I spent several days working very late at night because of the time difference as their support is not 24hours. So my cons include: Hard to move to a new server. Expensive support. Poor standard of support. Limited support opening hours. If you are going to invest in getting your business online, I think there is a great deal of risk involved in using able commerce. "

Review date: November, 2011   Version reviewed: 5.5

Reviewed by: Aaron
"For what we paid for this cart, we have been truly underwhelmed. The largest downside of the Ablecommerce cart is the search engine - the way most users shop now - completely inadequate. Second, navigation options are that of a very cheap cart. There is no filtering abilities unless you choose to buy third party plugins. Pass this cart up. They charge a premium for a cart with dime store features. "

Review date: September, 2011   Version reviewed: 5.5

Reviewed by: kel
"Buyers beware the support is almost nonexistent. As far as I can tell there is less then five people running the operation. If you truly need help it will cost you 180 dollars and hour. I had to scrap the project and am current looking for a shopping cart with good support. It was a very costly mistake. I think the good reviews were written by employees of ablecommerce. Going through the forums.ablecommerce.com you will find very frustrated clients. "

Review date: December, 2008

Reviewed by: Neal
"I have to say this is one of the finest shopping carts available! AbleCommerce has several editions of this fascinating shopping cart, I am using the ASP.NET edition for my Windows server operating system. We switched to AbleCommerce after being misled by both StoreFront and BVCommerce and realizing how poor those carts were, thankfully we were pointed to AbleCommerce and have loved it ever since. AbleCommerce offers so many features such as QuickBooks synchronization, integration with real time shipping services, tax services, and allows you to easily add your own payment gateways (nearly 70 are already supported), e-mail systems, all with their masterfully designed plug-in framework. This is one of the only shopping cart solutions that offers product kitting, just like you see when buying a computer online allowing you to choose options for your purchase and then a final price is calculated. An outstanding use of Warehouses makes drop ship handling a dream and the overall ease of use of managing your store with the outstanding admin area really makes this a fun piece of software to use to make your business shine. When customers shop at your online store, they know you are serious about business when they experience the 10 years of experience AbleCommerce has invested in this shopping cart solution. We are so happy we switched to AbleCommerce! We can now focus on our business and not spend months trying to make a faulty shopping cart such as StoreFront or BVCommerce work, AbleCommerce is the answer!"

Review date: May, 2007

Reviewed by: Randy
"My company has been developing and hosting AbleCommerce sites for over 5 years. With over 100 sites and after working with other inferior carts we have chosen to exclusively host and develop AbleCommerce ecommerce websites. We have worked with many other programs and have found AbleCommerce to be the most feature rich and highest value for dollars spent of any other program. I talk to prospective clients every week and after a demonstration of the product I hear the same thing repeatedly, “all of those features are included, I don’t have to pay extra for any of them?” It is fast and easy for a small one man shop to use but is also highly customizable for large companies with expanded needs or back office requirements. There have been virtually no modifications we have been asked to do that couldn't be done in an AbleCommerce store, the flexibility is second to none. We have sites doing several million dollars in online sales. SEO consultants we work with and all like working on AbleCommerce sites. As a smaller company support is very important to us. AbleCommerce has one of the best help sites we have seen that is very closely tied to their user forums, another great resource for us and our clients. I would say over half of my developers questions are quickly answered after a quick search on the AbleCommerce forums where you find a very active user group. I would highly recommend this cart for anyone contemplating an online venture or needing to move off of an inferior system. You won't be disappointed. Randy Ford Owner AWCS.net "

Review date: October, 2006

Reviewed by: Eric
"I’ve been using AbleCommerce for many years and find it to be one of the best written applications available at any price. AbleCommerce has been in business for over a decade and it’s nice to know I’m dealing with a company that’s going to be around. For a new project I was tasked to review other shopping carts just to be sure we are offering the best solution and I found the coding in other leading Asp.Net products inferior to that of AbleCommerce. The AbleCommerce database schema is second to none! The search engine friendly store URL’s give us consistently high rankings in the search engines without having to maintain a separate static set of site content. The help documentation is well written and easily accessible. The AbleCommerce user forums has an active and helpful user community, which has been a big help to me. "

Review date: October, 2006

Add Your Own Review
Ecommerce Spot Comments This cart has an MSDN-like online help. There is also a good partner community. Extensive reporting, excellent information on abandoned carts, and sophisticated features such as shipping from multiple warehouses make this a cart to add to the short list of anyone serious about e-commerce.

Technology

Supported operating systems
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Windows
Language
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ASP.NET
Database
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My SQL, Access & SQL Server
Source code
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Yes
Reseller discounts
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Yes

Features

Product limit
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No
Category limit
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No
Multi-language
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Yes
Gift certificates
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Yes
Loyalty program
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Yes
Email merchant on order
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Yes
Affiliates program
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Yes
Site search
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Yes
Search optimization tools
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Yes
Product reviews
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No
Newsletters
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Yes
Discount coupons
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Yes
Customer registrations
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Yes
Wish list
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Yes

Shipping

Shipping price range
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Yes
Shipping weight range
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Yes
UPS lookup
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Yes
USPS lookup
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Yes
Fedex lookup
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Yes
Canada Post lookup
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Yes

Tax & Payment

Tax by state
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Yes
Tax by country
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Yes
PayPal
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Yes
Authorize.Net
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Yes
Verisign
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Yes
Worldpay
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Yes
Secure Trading
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Yes
Others
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Yes
Non credit card options
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Yes

Support

Customer forums
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Yes
Free support
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Yes
Paid support
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Yes

Reports

Sales reports
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Yes
Search reports
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No
Low stock reports
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Yes
Inventory reports
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Yes

 

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Last updated: 16 Jan 2014

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